This policy applies to donations and payments made to Aspirant Education through this website and our payment partners (Razorpay, Donorbox and PayPal).
Donations are voluntary
Donations are voluntary contributions towards our charitable programmes — skill development, tribal education, food relief and women empowerment. Once a donation is utilised for these purposes it cannot be reclaimed, so donations are generally non-refundable.
When a refund is possible
We will gladly consider a refund in the following situations:
- A duplicate transaction (the same donation charged more than once).
- An incorrect amount entered by mistake (for example, an extra zero).
- A technical error where the amount was debited but the transaction failed.
- An unauthorised transaction, reported promptly.
How to request a refund
Email Help@aspiranteducation.org within 7 days of the transaction with your name, the donation date and amount, the transaction/reference ID, and the reason for the request.
Processing
- Approved refunds are returned to the original payment method within 7–10 business days (bank timelines may vary).
- If an 80G tax receipt has already been issued for the donation, it stands cancelled upon refund.
Cancellation
Recurring or monthly giving, where opted for through our payment partners, can be cancelled at any time through the payment partner or by writing to us — future instalments will stop; instalments already donated follow the refund rules above.
Questions
For anything related to a payment, write to Help@aspiranteducation.org or call 7737338227 — we're happy to help.